Forte_Baby Posted August 9, 2009 Share Posted August 9, 2009 http://www.express.co.uk/posts/view/118355...o-off-the-rails Quote Link to comment Share on other sites More sharing options...
garcon Posted August 9, 2009 Share Posted August 9, 2009 Maybe there's a new strapline in this .... Virgin - because we're f*cking useless. Quote Link to comment Share on other sites More sharing options...
rudemedic Posted August 10, 2009 Share Posted August 10, 2009 Err hang on, Bolton pre-booked a carriage (or two) and because there were some pensioners in the seats and who wouldn't move they moved Bolton off the train. That's wrong, I'm sorry I'm in favour of pensioners rights and all but what gives someone the right to sit in a sit (or in this case a whole carriage of seats) that someone else has paid for just because they are pensioners. Theft if Theft (and sitting in someone's seat and then not moving when they ask is tantamount to theft) it doesn't matter if you're 8 or 88. If the pensioners also booked the seats (which I think I'd read somewhere else) then that is fair enough and its an absolute disgrace by Virgin who should refund Bolton's money (and the money it cost them to get a replacement Bus service). Quote Link to comment Share on other sites More sharing options...
northeast Posted August 10, 2009 Share Posted August 10, 2009 Spot on. I work on board for Cross C*ntry - equally well thought of I'm sure. USUALLY, all reservations are clearly displayed on small electronic screens above each seat. And even if these fail then the staff carry with them old fashioned paper reservations that are attached to seat backs. So, if people can't be bothered to check the availability of a seat they want, they shouldn't be surprised when nice people like me come and turf them out. That said, Megson is not somebody I like so on this occasion fair play to the OAPs. Regular train travellers will not be surprised to learn that even if you take the time and trouble to pre book seats - usually done as a cost saving excerise - an actual seat is still not guaranteed, as stated in the Conditions Of Carriage. Any train ticket only acts as a promise that the holder will be conveyed from and to stated stations. No more. Quote Link to comment Share on other sites More sharing options...
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